Computer Network Services
A partial list of available networking services
- Network support and troubleshooting
- Network upgrades
- Network optimization
- Network security consultation
- Network traffic shaping
- Network administration
- Emergency / after hours support
Network Service Details
Network Support and Troubleshooting comes in to play a majority of the time when there's a "site down" condition. The term site down traditionally means that no one at your location can connect to any internet resources or web pages. Obviously that's not good for you or your business, and that's where we can help. This type of situation is the main reason we offer after hours or emergency service. For emergency services we guarantee someone will be at your site within 4 hours if your location is within our emergency service area. Please call for emergency service pricing.
Network upgrades are desirable when your current network equipment such as switches, routers, bridges, and wireless access points are at full capacity. You'll know this when your business grows and your network slows down to a creep. It may take minutes for your web pages to load, or it takes too much time to download anything. Those are two good indicators of poor network performance. The solution may be as simple as as optimizing your network by disabling unneeded services, or it may mean the network switches, routers, or access points are at the end of their usable life and it's time to upgrade to faster equipment.
Network optimization is key to make the most of what you've got. An increase in the efficiency of your network results in an increase of productivity for your employees. Your employees will be able to access local network and internet resources quickly. This will translate to less waiting for your customers, who will in turn be happier with the service they get from your company.
Network security consultation is a chance to ensure there's more than one line of defense against intentional or accidental network intrusion. Information security is critical to any organization that processes payments, or retains any personally identifiable information about customers or sales leads. A business' network security is a large part of the whole plan. If a company processes credit card payments, it is subject to PCI DSS compliance and may be fined and subject to other penalties if it does not adhere to these standards. The same goes for the healthcare industry. It is subject to HIPAA rules and can be subject to fines and other penalties if it does not adhere to those standards.
Network traffic shaping is putting rules in place for the equipment that sends local network signals back and forth to give certain types of traffic (VOIP phones, or video for example) priority over other types (FTP downloads or Web traffic) which is not as crucial. Also another technology that can be incorporated is traffic filtering. This reduces the load on the network by blocking certain types of traffic like chat programs, access to FTP sites, and certain websites which are not work related. These two practices working together will eliminate the extra junk floating around on the network and speed up the important things.
Network administration is useful if a company needs a full fledged server such as Windows Server 2003, Windows Server 2008, or Windows Server 2008 R2 but they don't need the overhead of a salaried network administrator. A qualified technician can either go on site or make necessary changes remotely, once again saving time and saving money. We also have available technicians who are proficient linux administrators for versions of Fedora, CentOS, Ubuntu, and Suse linux. Included in our skillset is administration / configuration of Cisco Routers and switches. We can work with an existing team to implement access lists and firewall rules to accomplish pre-defined goals for greater network security and network speed optimization.
Emergency or after hours support is offered because we know not all problems occur when it's convenient. Our emergency response goal is to have a technician at the site within 4 hours. Most of the time this is less, but we strive to exceed the expectations set by industry standards. Please email or call to discuss pricing.
Proudly serving the Minnesota cites of Apple Valley, Bloomington, Burnsville, Chaska, Eagan, Eden Prairie, Edina, Farmington, Hopkins, Lakeville, Minneapolis, Minnetonka, Richfield, St.Paul, Wayzata, and the greater Twin Cities area.

