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Residential Computer Support



Computer support for everyone

Does it seem like you do more waiting on your computer than working on your computer? No matter what brand they are, computer support needs are a sure thing given enough time, and we're here to help fix your computer the fastest and most economical way we can. We offer residential computer support, new computer installation, data recovery, computer networking, and more. Your home computer support is important to us and we're very glad to do the work for you or even just answer questions.

Is your home Wireless Internet secure?

Residential wireless networks are among the most vulnerable. It's only because of misinformation or misunderstanding about how Wireless Network Security works. As a general rule, you should apply the highest level of wireless encryption that your wireless network equipment allows. Currently, the most common encryption types for home wireless networks are WPA and WPA2. If you're still using WEP wireless network security, you should upgrade your wireless router and or wireless adapters on your computers to make your home network secure enough for banking and other financial or tax related activity. Please avoid short passwords, that's another weak link in the wireless network security chain! There are plenty of password generator websites out there, just use one. Click, copy and paste the password in to a text file and print it out on your printer. Don't store your password on your computer where it could be stolen by malware or a virus. Remember- even though that big long password is a pain to enter on each device, you only have to do it once and your computer will scramble the password for safe keeping but will enter it for you from then on.

Do you need on-site, pickup & dropoff or remote assistance?

Residential computer support service is most economically priced when done here at our office in Burnsville MN, just east of the Burnsville Center. We offer free pickup and delivery service for our seniors, veterans, active military families, and disabled customers within ten miles of our office. If travel exceeds ten miles, there may be a small fee based on the distance. The most common complaints we hear from home users who need computer support are about windows popup errors and the infamous "My computer is SO slow!" If your windows system is slow, we offer remote computer support service that lets you stay at home while we remote control your computer from our office and fix the problem right in front of your eyes. This saves time, gas, and money- which slims down your repair bill. All you need is a working windows computer (even a slow one) and a broadband internet connection like DSL or Cable internet.

We can help set up a new computer.

New PC Setup is another computer support service we offer. Don't want to mess with all the cables, tie wraps, plugs and tucking everything in neatly? We will come to your home or home office and perform a very neat and clean installation. We hide all the wires we possibly can, use zip ties or velcro wraps to keep all cables neatly tucked away under the desk or inside a hutch. A neat computer installation prevents the accidents down the road when someone's foot hits the power switch or unplugs cables. This is a popular computer support service with seniors who may have pain or difficulty kneeling and crouching for long periods of time. We also know that new computers come with a lot of unnecessary programs. We can help explain what each program does and help you decide whether you need it or whether it's just wasting your hard drive space!

Why do I need a Computer Backup?

Having a file backup is such an important part of getting through a computer disaster. Call us and we can work with you to develop a thorough backup plan. Putting the plan in to action will ensure all your critical data will not be lost at the time you need it most. Data recovery (if you're not lucky) can be very expensive. To prevent a huge bill, you should set up an off site automatic backup service. Your backups should be scheduled in the off hours when you aren't using your computer so that it does not slow down all the fun you're having on the internet!