Residential computer repair for everyone
Does it seem like you do more waiting on your computer than working on your computer? No matter what brand they are, computer repair needs are a sure thing given enough time, and we're here to help fix your computer the fastest and most economical way we can. We offer residential computer repairs, new computer installation, data recovery, computer networking, and more.
Is your home Wireless Internet secure?
Residential wireless computer networks are among the most vulnerable. It's only because of misinformation or misunderstanding about how WiFi Security works. As a general rule, you should apply the highest level of wireless encryption that your equipment allows. Currently, the most common encryption types for home wireless networks are WPA and WPA2. If you're still using WEP, you should upgrade your wireless router and wireless adapters on your computers to make your home network secure enough for banking and other financial or tax related activity. Please do not use short passwords, that's another weak link in the security chain! There are plenty of password generator websites out there, just use one. Click, copy and paste the password in to a text file and print it out on your printer. Don't store your password on your computer where it could be stolen by malware or a virus. Remember- even though that big long password is a pain to enter on each device, you only have to do it once and your computer will remember from then on.
Do you need on-site, pickup & dropoff or remote assistance?
Residential computer repair service is most economically priced when done here at our office in Burnsville MN, just east of the Burnsville Center. We offer free pickup and delivery service for our seniors, veterans, active military families, and disabled customers within ten miles of the office. If travel exceeds ten miles, there is a small fee based on the distance. The most common complaints we hear from home users about their computers are windows errors and the infamous "My computer is SO slow!" If your windows system is slow, we offer remote help desk service that lets you stay at home while we remote control your computer from our office and fix the problem right in front of you. This saves time, gas, and money- which slims down your repair bill. All you need is a working windows computer (even a slow one) and a broadband internet connection like DSL or Cable internet.
We can help set up a new computer.
New PC Setup is another service we offer. Don't want to mess with all the cables, tie wraps, plugs and tucking everything in neatly? We will come to your home or home office and perform a very neat and clean installation. We hide all the wires we possibly can, use zip ties or velcro wraps to keep all cables neatly tucked away under the desk or inside a hutch. A neat computer installation prevents the accidents down the road when someone's foot hits the power switch or unplugs cables. This is a popular service with seniors who have pain or difficulty kneeling and crouching for long periods of time. We also know that new computers come with a lot of unnecessary programs. We can help explain what each program does and help you decide whether you need it or whether it's just wasting your hard drive space!
Why do I need a Computer Backup?
On site or Off Site Backup is such an important part of your recovery plan. Call us and we can work with you to develop a thorough backup plan. Putting the plan in to action will ensure all your critical data will not be lost at the time you need it most. Data recovery (if you're not lucky) can be very expensive. To prevent a huge bill, you should set up an automatic backup service. Your backups should be scheduled in the off hours when you aren't using your computer so that it does not slow down all the fun you're having!
We can help...